Session Information
2010 Annual World EAP Conference
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Supporting Managers: The Force Behind Workplace Civility
Track : Domain II
Program Code: 290
Date: Friday, October 8, 2010
Time: 4:45 PM to 6:15 PM  EST
Location: Room 19
SPEAKER :
 Debra Messer, MA, CEAP, Account Manager, LifeSolutions EAP, UPMC, University of Pittsburgh Medical Center (UPMC)
Description
Approved for 1.5 PDHs in Domain II

A landmark legal decision awarding damages to an employee verbally berated by a supervisor (Raess vs. Doescher, April, 2008) propelled workplace bullying into the spotlight. Organizations have begun initiating anti-bullying policies and are working to create a more civil workplace. Your EAP can play a valuable part by actively engaging top leadership, managers, and supervisors. This session will present information regarding how to support policy development, engage and educate management, and develop strategies for direct intervention and support for the targeted employee, the bystander, and the bullies themselves. You will leave with a blueprint for guiding this process with your clients.


No items are available for this session.