The charge master at a hospital or other health care entity are the "aorta" of the billing system. The accuracy of the charge master drives how hospitals are paid. Since most hospitals focus on making sure that their charge master is "Medicare compliant" and do not look at the charge master as it is effected by other payors billing requirements, significant additional revenues are left on the table from other payors. Also, with the proliferation of charge master software tools in hospitals, the opportunities may no longer be in the charge master itself but in how the charge master is being used by the individual clinical departments. The seminar will identify common missed opportunities from the charge master and charge capture processes and will help attendees to develop strategies to address these issues to enhance a hospital's bottom line.
We will go through various case studies and examples, have attendees look at the their own charge masters during the class to see if the opportunities discussed are present at their institution, and then discuss as a group various methods to address each issue. We will address these issues in each of the major revenue producing departments at a hospital: Laboratory, Radiology, Operating Room,Emergency Room, Cardiology, and other selected departments. Each attendee will come out of this session with a significant number of revenue enhancement opportunities at their individual hospitals that they can implement quickly when they return from the session.