The 4th International Conference on Patient- and Family-Centered Care
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Are We Listening? Encouraging the Involvement of Patients and Families as a Voice Throughout the Organization / Dartmouth-Hitchcock: Making Real the Practice of Patient- and Family-Centered Care Across the Organization
Program Code:
A1
Date:
Monday, August 17, 2009
Time:
10:30 AM to 12:30 PM
EST
SPEAKER
(S):
Sherrie Williams, RNC, MSN, Nurse Manager, Birth Center, Patient Advisory Council Member
Linda Wilkinson, MBA, Patient and Family Centered Care Coordinator, Dartmouth Hitchcock Medical Center, Lebanon, NH
Licia Berry-Berard, MSW, LICSW, Continuing Care Manager, Dartmouth Hitchcock Medical Center, Lebanon, NH
Carl Miller, BA, Co-Chair, Patient and Family Advisory Council; University of Colorado, Hospital, Aurora, CO
Description
Are We Listening? Encouraging the Involvement of Patients and Families as a Voice Throughout the Organization
An active patient- and family-centered advisory council begins with an organizational commitment and the active recruitment of patient and family advisors. Opportunities are co-created for sharing of patient and family advisor perspectives and talents that make a difference in patient care delivery.
Dartmouth-Hitchcock: Making Real the Practice of Patient- and Family-Centered Care Across the Organization
Efforts to move patient- and family-centered care beyond pediatrics stalled at Dartmouth- Hitchock. In 2006, a team formed to further the goal of institution-wide cultural change. We will share effective strategies employed to gain acknowledgement, support, and partnership.