Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Improving the Patient/Family Experience — Teaming up with Patients and Families / Collaboration in Care at the Bedside: Integration of Patient Advisors into Care Delivery on an Inpatient Oncology Unit
Track : August 17, 2009
Program Code: A7
Date: Monday, August 17, 2009
Time: 10:30 AM to 12:30 PM  EST
SPEAKER (S):
Martie Carnie, Member, Adult Patient and Family Advisory Council
Joe Nies, Member, Adult Patient and Family Advisory Council; Dana-Farber Cancer Institute, Boston, MA
Janice Davis, Patient Advisor, Moffitt Cancer Center, Tampa, FL
Theresa Papa-Rodriguez, RN, Patient Care Manager
Description
Improving the Patient/Family Experience — Teaming up with Patients and Families

Strong relationships and collaboration of front line staff, doctors, and nurses are critical. Consistent real-life training is needed to achieve true excellence in patient care. If we work together as a team, the patient/family experience improves and HCAHPS scores follow.

Collaboration in Care at the Bedside: Integration of Patient Advisors into Care Delivery on an Inpatient Oncology Unit

This presentation will focus on the integration of patient advisors into care delivery on an inpatient oncology unit. The process of implementation and the key elements for success will be discussed.


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(Code: A7A/A7B)
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