Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Children's Hospitals Down Under: Family-Centred Care Locally and Nationally
Track : August 17, 2009
Program Code: C3
Date: Monday, August 17, 2009
Time: 3:30 PM to 4:45 PM  EST
SPEAKER (S):
Elizabeth Harnett, Service Improvement Coordinator, Head of the Service Improvement Unit
Joyce Murphy, Consumer Participation Coordinator, Service Improvement Unit; The Children’s Hospital at Westmead, Westmead, NSW, Australia
Description
This presentation will discuss the advancement of familycentred care in children’s hospitals in Australia at the local and national level. We will share the experience of the rocky road leading to a successful consumer council in partnership with staff in one of the largest children’s hospitals in Australia and the excellent outcomes that this group is now achieving. Also, we will describe the establishment of a national group with an interest and role in implementing family-centred care in children’s hospitals around Australia and share some of our achievements and experiences along the journey of advancing family-centred care.


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