Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Learning from Medical Error Scenarios, Group Dialogue, and the Experience of a Harmed Patient: Emory Healthcare's Journey Toward Transparency and Full Disclosure
Track
:
August 17, 2009
Program Code:
C7
Date:
Monday, August 17, 2009
Time:
3:30 PM to 4:45 PM
EST
SPEAKER
(S):
Lee Ann Harvey, Patient/Family Advisor
Nate Spell, MD, Internist, Fellow of the American College of Physicians, Chief Quality Officer
Hal Jones, M.Div, Director, Care Transformation; Emory Healthcare, Atlanta, GA
Margaret Murphy, Patient Advocate; Member, Steering Group of Patients for Patient Safety Strand, World Health Organization (WHO), World Alliance for Patient Safety, Cork, Ireland
Description
Emory Healthcare leadership, facing organizational resistance that surprised them, employed a group dialogue process with patients, families, and internal constituencies around medical error. We then collaborated with a patient advisor to develop a new disclosure policy and training program. Margaret Murphy will participate as a discussant.
Handout Online
CD Audio
(Code: C7)
$20 USD