Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Partnering with a Patient/Family Advisory Council to Build a Consumer-Centric Web Site and Patient Portal / A Patient Portal to the Electronic Health Care Record Designed by Families and the Health Care Team
Track : August 18, 2009
Program Code: D1
Date: Tuesday, August 18, 2009
Time: 9:45 AM to 11:15 AM  EST
SPEAKER (S):
Jill Austin, Chief Marketing Officer
Mary Ann Peugeot, Chair of Patient and Family Advisory Council, Vanderbilt University Medical Center, Nashville, TN
Laura Bedrossian, MS, Family Consultant
Anthony Luberti, MD, MSIS, Medical Director, Informatics Education, The Children’s Hospital of Philadelphia, Philadelphia, PA
Description
Partnering with a Patient/Family Advisory Council to Build a Consumer-Centric Web Site and Patient Portal

Partnering with our Patient and Family Advisory Council, we discovered what consumers want in a health care website. This session will talk about that collaborative process and show the resulting website/portal designed to focus on consumers’ information needs as prioritized by them.

A Patient Portal to the Electronic Health Care Record Designed by Families and the Health Care Team

The Family Advisory Council and clinical/technology team from The Children’s Hospital of Philadelphia collaborated to develop a Patient Portal to the Electronic Health Record. A family and clinical technology leader will present the process, functionality, and measurement of value.


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(Code: D1B/D1A)
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