Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Developing a Remarkable Patient and Family Experience: Family-Centered Care in the Neonatal Intensive Care Unit (NICU) / Pioneering Family-Professional Partnership to Promote Patient- and Family-Centered Care in the Neonatal Intensive Care Unit (NICU) of a Community Hospital
Track : August 18, 2009
Program Code: D2
Date: Tuesday, August 18, 2009
Time: 9:45 AM to 11:15 AM  EST
SPEAKER (S):
Judy Ivacko, BS, MD, Neonatologist
Camilla McKinnon, Level III RN, Resolve Through Sharing Certified, NIDCAP Certified, Family-Centered Care Chairperson
Karin Menghini, MSN, NNPBC, Neonatal Nurse Practitioner
Lynne Shetron-Rama, PhD, MT (ASCP), Charter Chairperson, Family Advisory Council
Mary Ann Falzon, Member, Family Advisory Council, Saint Joseph Mercy Hospital, Ann Arbor, MI
Jillyn Cernava, Member, Parent Advisory Council; Salem Hospital, Salem, OR
Howard Cohen, MD, Medical Director, NICU
Description
Developing a Remarkable Patient and Family Experience: Family-Centered Care in the Neonatal Intensive Care Unit (NICU)

Over the past 15 years, families who experience an unexpected birth outcome are changed forever. Their needs are real and the hospital becomes their home for days to months. Improving their hospital experience must be the goal of each caregiver.

Pioneering Family-Professional Partnership to Promote Patient- and Family-Centered Care in the Neonatal Intensive Care Unit (NICU) of a Community Hospital

We will share a story of the development of a Parent Advisory Council to build a partnering professional families relationship that supports patient- and family-centered care in a hospital unit, and will include information about goals, measures, changes, tools, results, barriers, and lessons learned.


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