Session Information
The 4th International Conference on Patient- and Family-Centered Care
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The Professional Caregivers' Plan for Resiliency©: Two Facilitated Narrative Exchange and Reflective Practice Platforms that Successfully Address Staff-Identified Barriers to the Delivery of High-Quality Patient Care
Track
:
August 18, 2009
Program Code:
D3
Date:
Tuesday, August 18, 2009
Time:
9:45 AM to 11:15 AM
EST
SPEAKER
(S):
Lorraine Dickey, MD, MBA, Chief, Division of Neonatology
LaDene Gross, RN, MSed, Administrator, Women’s & Children’s Services, Lehigh Valley Hospital and Health Network, Allentown, PA
Jack Truten, PhD, RN, Director of Professionalism Education, University of Pennsylvania Hospital, Philadelphia, PA;
Patricia Stanley, MBA, MA, Patient Advocacy, Narrative Medicine Core Faculty, Columbia College of Physicians and Surgeons, New York, NY
Description
Compassion Fatigue/Resiliency and Interdisciplinary Team Building/Professionalism issues were identified by staff as patient- and family-centered care barriers. Facilitated reflective practice and narrative exchange workshops were surveyed for 12 months. Results show enhanced resiliency, team cohesion, and ability to deliver high-quality care among participants.
Also, to proactively address staff-identified barriers to 24/7 family presence, facilitated 60-minute reflective practice and narrative exchange sessions (Narrative Pediatrics) were surveyed for 18 months. Results show improved resiliency, team cohesion, and enhanced ability to deliver high-quality patient care among participants.
Also, to proactively address staff-identified barriers to 24/7 family presence, facilitated 60-minute reflective practice and narrative exchange sessions (Narrative Pediatrics) were surveyed for 18 months. Results show improved resiliency, team cohesion, and enhanced ability to deliver high-quality patient care among participants.
CD Audio
(Code: D3A/D3B)
$40 USD
