Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Every Step an Adventure: MCGHealth's Ambulatory Patient- and Family-Centered Care Journey
Track : August 18, 2009
Program Code: E6
Date: Tuesday, August 18, 2009
Time: 11:30 AM to 12:45 PM  EST
SPEAKER (S):
Sandy F. Hobbs, RN, MSN, Director, Network Partnerships & Outreach
Randy Murphy, RN, MSN, MBA, Director
Glenn Bedell, MHA, Administrative Director, Ambulatory Care Surgical Services
Sandra Oglesby, RN, Practice Site Coordinator, Surgical Subspecialties
Darlene Evans, Patient Advisor, MCGHealth, Augusta, GA
Description
This presentation tells the story of MCGHealth’s 15 year journey to implement patient- and family-centered care, beginning in the pediatric inpatient area, moving into selected adult inpatient units, and finally being implemented in the Ambulatory Care Practice Sites.


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