Session Information
The 4th International Conference on Patient- and Family-Centered Care
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JOG (A Journey of Growth) to Enhance the Ideal Patient Centered Experience / Partnering with Families to Integrate Patient- and Family-Centered Care
Track : August 18, 2009
Program Code: F1
Date: Tuesday, August 18, 2009
Time: 2:00 PM to 3:30 PM  EST
SPEAKER (S):
Terry A. Capuano, MBA, MSN, RN, NE-BC, FACHE, Senior Vice President, Clinical Services
Kim S. Hitchings, MSN, RN, NEA-BC, Manager, Center for Professional Excellence
Gerard Migliore, Community Member, Patient Centered Experience Advisory Council; Lehigh Valley Health Network, Allentown, PA
Kerry Ellmer, Family Faculty
Jessica Krill, Family Faculty
Pat O'Hanlon
Donna Provenzano, CTRS, Director, Family-Centered Care, Children’s Specialized Hospital, New Brunswick, NJ
Description
JOG (A Journey of Growth) to Enhance the Ideal Patient Centered Experience

In 2006, a health care network began the journey to “take patient-centered care to the next level.” This presentation details the visioning process, project infrastructure, long range strategic plan, and methods to achieve the desired future state.

Partnering with Families to Integrate Patient- and Family-Centered Care

This session will assist family members and health care providers to successfully integrate patient- and family-centered care throughout their health care organization.


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