Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Leading from the Middle: Advancing the Practice of Patient- and Family-Centered Care / Penguins and Partners: Orchestrating Successful Change
Track
:
August 18, 2009
Program Code:
G1
Date:
Tuesday, August 18, 2009
Time:
3:45 PM to 5:00 PM
EST
SPEAKER
(S):
Denise Skrocki, MS, RN, Director, Patient Experience
Lisa Allen, PhD, Senior Director, Quality and Patient Safety, UMass Memorial Medical Center, Worcester, MA
Darla Cohen, Coordinator, Family Centered Care, Riley Hospital for Children, a Clarian Health Partner, Indianapolis, IN
Description
Leading from the Middle: Advancing the Practice of Patient- and Family-Centered Care
Leading from the middle. Advancing patient- and familycentered care can happen from the top-down, bottom up, or somewhere in the middle. This session will describe one organization’s journey to enhance the culture of patient- and family-centered care in an academic medical center.
Penguins and Partners: Orchestrating Successful Change
The opportunity for change is all around us in health care. Recognizing the opportunity and partnering with patients and families led Riley Hospital for Children to implement successful change resulting in improved patient safety and quality care.
Leading from the middle. Advancing patient- and familycentered care can happen from the top-down, bottom up, or somewhere in the middle. This session will describe one organization’s journey to enhance the culture of patient- and family-centered care in an academic medical center.
Penguins and Partners: Orchestrating Successful Change
The opportunity for change is all around us in health care. Recognizing the opportunity and partnering with patients and families led Riley Hospital for Children to implement successful change resulting in improved patient safety and quality care.
Handout Online
CD Audio
(Code: G1)
$20 USD