Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Benchmarking Patient- and Family-Centered Care: The Findings and Impact of a Study of PFCC Practices in 26 Academic Medical Centers
Track
:
August 19, 2009
Program Code:
H2
Date:
Wednesday, August 19, 2009
Time:
8:00 AM to 9:15 AM
EST
SPEAKER
(S):
Carl Miller, BA, Co-Chair, Patient and Family Advisory Council; University of Colorado, Hospital, Aurora, CO
Kathleen Vermoch, CLS, MT (ASCP) SM, Project Manager, Operational Benchmarking; University HealthSystem Consortium, Oak Brook, IL
Description
The findings, data, strategies, and metrics for a University HealthSystem Consortium PFCC benchmarking study with 26 academic medical centers will be presented. A patient/family advisor will share the impact of the study on the quality-ofcare provided by the academic medical center.
Handout Online
CD Audio
(Code: H2)
$20 USD