Session Information
The 4th International Conference on Patient- and Family-Centered Care
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Driving Organizational Strategies Through Patient and Family-Driven Partnerships / Children and Families Direct Care by Getting Squeaky Clean©
Track : August 19, 2009
Program Code: I1
Date: Wednesday, August 19, 2009
Time: 9:45 AM to 11:00 AM  EST
SPEAKER (S):
Janet Bell Taylor, MBA, Director, Patient and Family Services
Loubna Noureddin, PhD, RN, Director, Staff and Community Education
Jackie Viana, Parent, Family Advisory Council; Miami Children’s Hospital, Miami, FL
Jacqueline Gonzalez, ARNP, NEA-BC, FAAN, Senior Vice President/Chief Nursing Officer
Kimberly Martin, RN, BSN, CPN, Staff Nurse, Miami Children’s Hospital, Miami, FL
Description
Driving Organizational Strategies Through Patient and Family-Driven Partnerships

A new vision, mission, values, and pillars guide the strategic alignment process at MCH. The pillars were developed to drive cultural change. The unique paradigm shift is the expectation to developing business goals in partnership with patients, families, and physicians.

Children and Families Direct Care by Getting Squeaky Clean©

Attendees will learn how one organization empowered children and families, utilizing the Family and Teen Advisory Councils, to drive a critical patient safety improvement initiative throughout the organization to reduce infection risk, increasing awareness, compliance, and standardization while improving hand hygiene.


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