The business of home care and hospice includes continual negotiations. Whether involving staff compensation, the purchase of an information technology system, or establishing the agreed-upon price for a sale of services to a managed care organization, every day brings another round of negotiations. Successful negotiation comes through skill rather than coincidence. This program provides essential direction on how you can sharpen your negotiation skills.

Objectives:
1, Describe various methods of negotiation.
2, Identify essential elements to successful negotiation.
3. Develop a negotiation improvement plan.