NAMA's Technician Training Program is a comprehensive, online course that provides training to vending technicians in areas of job fundamentals, refrigeration and electrical/electronics to further develop the requirements of the position. All materials and exams are offered online. Successful completion of all three exams lead to a journeyman technician designation. Note that you must pass level one before continuing on to level two or three.

The program is divided into three levels:

Level I- Job Fundamentals

An introduction to the vending industry and vending machines. It covers how to be a professional technician; common hand tools; basic soldering techniques; machine moving; minor repairs and maintenance; coin mechanisms and bill validators; pressurized gas cylinders; sanitation fundamental and security practices. After successful completion of an online exam, a certificate and an embroidered patch as a Vending Technician are awarded.

Level II - Refrigeration

After completing Level I, the next level covers refrigeration and electrical/electronics for vending machines. Refrigeration covers the science of refrigeration in 4 chapters, system components in 6 chapters and troubleshooting in 8 chapters.

Level III - Electrical/Electronics

Electrical/Electronic covers basic electrical principles, Ohm's Law, wiring devices, switches and controls, coils, relays, solenoids, capacitors, transformers and rectifiers, resistors, electronics and semiconductors, electric motors, heaters, electrodes, electrical test equipment and trouble-shooting vending schematics. With successful completion of both refrigeration and electrical online exams, a certificate and Journeyman Technician patch is awarded.

Well trained, vending repair technicians will result in improved time per service call, fewer customer complaints and refunds, fewer repeat service calls, lower equipment maintenance costs, improved employee morale and reduced employee turnover.

Enroll your technicians in this NAMA training program today. For more information, contact Jo Bradshaw at 312/346-0370 x 0.

To access the Technician Training Course, click here.