He has 15+ years experience as a consultant to pharma and biotechs throughout the US and Europe where he also advises on organizational design, process innovation and technology enablement.Chip holds a Bachelor of Science in Electrical Engineering from Bucknell University in Lewisburg, PA.
Description
This session will discuss best practices for building a next generation medical information call center that expediently and efficiently delivers medical information on a global scale. We will discuss how advanced technology can enable and enhance critical patient and provider relationships.
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