Session Information
DMA09 Conference & Exhibition
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S12: Creating Strategic Planning Roadmaps
Track : Acquisition and Prospecting
Program Code: 130
Date: Monday, October 19, 2009
Time: 11:15 AM to 12:15 PM  EST
Location: SD Convention Center - 7B
CONTACT PERSON :
Viki Nazarian, Business Development Administrator, The Kern Organization
PRIMARY SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Russell Kern, President & Founder, The Kern Organization
SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Laura A. Sanchez, Director, Direct Sales, DIRECTV
Description
Learn how DIRECTV and The Kern Organization created an innovative closed-loop strategic plan for large-scale multi-channel direct customer acquisition marketing efforts. Discover how this world-class holistic planning process, and the resulting road map, improves controls, prioritizes tests and pushes cost reductions for on-going customer acquisition investments.

LEARNER OUTCOMES:
  • Learn how to develop a world-class end-to-end strategic road map
  • See how to improve control performance and drive down costs
  • See innovative strategies for improving customer acquisition programs