Session Information
DMA09 Conference & Exhibition
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S2: RCI Gets Relevant: Triggered E-mail Alerts Increase ROI, Reduce Costs
Track : Trigger Marketing
Program Code: 560
Date: Tuesday, October 20, 2009
Time: 11:15 AM to 12:15 PM  EST
Location: SD Convention Center - 1B
CONTACT PERSON :
Liz Lynch, Marketing Communications Associate, e-Dialog
PRIMARY SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Phil Brojan, Vice President, North American Marketing, Group RCI
SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Arthur Middleton Hughes, Director of Subscriber Acquisition Strategy, e-Dialog
Description
Join Phil Brojan, Vice President of North American Marketing at RCI, and Arthur Middleton Hughes, senior strategist at e-Dialog, to learn how to leverage customer data and preferences to create relevant automated e-mail marketing programs that decrease operating costs while also increasing revenue and customer satisfaction.

LEARNER OUTCOMES:
  • Discover the potential cost savings from becoming customer-centric.
  • Evaluate your database for actionable, relevance-enabling information
  • Learn the value of automating triggers based on customer preferences