Session Information
DMA:2010 Annual Meeting
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Rx for Customer Relationships : How to engage in real-time dialog in your multi-channel customer communications
Track : Behavioral and Trigger Marketing
Program Code: 1070
Date: Wednesday, October 13, 2010
Time: 10:00 AM to 11:00 AM  EST
Location: 112 / Lower Level
PRESENTER (S):
Dominique Hurley, VP, General Manager of Client Services, Healthcare Industry, Epsilon
Jon Doninger, Director, ebusiness, Boehringer-Ingelheim
Description
Hear how Epsilon has engaged its SONAR application for large pharmaceutical companies to build relationships with both consumers and medical professionals. Learn how behavior-based relationship marketing is brought to life by the latest in real-time technology to launch almost 900 marketing campaigns across digital, mobile, and traditional channels while maintaining highly personalized experiences with each contact point. From tracking critical behaviors to triggering the perfect next campaign, hear how this application is being used for US and global direct marketing to expand channel reach and drive cost efficiency.


No items are available for this session.