Session Information
DMA06 Conference and Exhibition
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Increasing Customer Repurchase: A Toyota Case Study
Track : Strategies and Trends
Program Code: F596
Date: Wednesday, October 18, 2006
Time: 11:30 AM to 12:30 PM  
Location: 220
SPEAKER (S):
Tony Hobley, Vice President, Group Account Director, Rapp Collins Worldwide
Jim Liszewski, VP, General Manager of Shutterfly Business Marketing Solutions, Shutterfly
Colin Morisako, Direct Marketing Manager, Toyota Motor Sales, USA
Description
Delegates will hear how a leading global marketer like Toyota designed and executed a winning, integrated direct-marketing, call-to-action program that drove incremental sales at a superior ROI by leveraging best practices in brand planning, analytics, contact management, creative execution, and direct-mail production. The presentation will also highlight how to utilize all elements of direct marketing capabilities into actual, production-capable programs that perform in the marketplace. .

Learning Points.

-Implementation of a multi-touch marketing program.
-Learn the framework for rigorous, in-market testing that supports refinement of future marketing parameters.
-Understand how database and predictive modeling can help your customer base


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