Course Code: 7307

  Char Sweeney   Char Sweeney



CE Hours: 2.5

Teaching Method: Lecture



A thriving practice is one in which the doctor and the entire team understand that the patients' first impression is a lasting one. There is a good way to say things, and a great way, and while the differences may be minor, the difference in outcome is major!

By the end of the course, participants will be able to:
1. Develop excellent telephone technique
2. Increase case acceptance
3. Understand the influence a well-trained staff has on practice success



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant