Course Code: 5307

  Bruce Christopher, MA, MS   Bruce Christopher, MA, MS



CE Hours: 2.5

Teaching Method: Lecture



At the heart of any practice are relationships between staff, patients and doctors. It is no doubt that communication runs your office! This course takes a very humorous look at how men and women think, speak and make decisions differently. Laugh and learn.

By the end of the course, participants will be able to:
1. Discover how men and women think, speak and decide differently
2. Apply strategies for increasing communication effectiveness and success
3. Increase patient care and service by learning and speaking their language



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Lab Technician, Dental Assistant, Business Assistant, Guest