2008 ADA Annual Session
 
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TOTAL TEAM CONCEPT FOR EFFECTIVE SCHEDULING
Course Code: 5339

  Lois Banta



CE Hours: 2.5

Teaching Method: Lecture



It seems so simple, but it’s not. You’ve got last-minute cancellations, procedures that take longer than expected, grumpy patients in the reception room, grumpier staff members blaming each other (or the dentist). Good scheduling guarantees everyone is happier.

By the end of the course, participants will be able to:
1. Reduce cancellations and no-shows affecting your bottom line
2. Improve productivity through effective scheduling guidelines
3. Communicate effectively to partner with patients in accepting treatment



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant
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