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TOTAL TEAM CONCEPT FOR EFFECTIVE SCHEDULING
Course Code: 5339
Lois Banta
Lois Banta
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Lois Banta is CEO and founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 32 years of dental experience and consults and speaks nationally and internationally.
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CE Hours: 2.5
Teaching Method: Lecture
It seems so simple, but it’s not. You’ve got last-minute cancellations, procedures that take longer than expected, grumpy patients in the reception room, grumpier staff members blaming each other (or the dentist). Good scheduling guarantees everyone is happier.
By the end of the course, participants will be able to:1. Reduce cancellations and no-shows affecting your bottom line
2. Improve productivity through effective scheduling guidelines
3. Communicate effectively to partner with patients in accepting treatment
Category: Practice and Risk Management
Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant