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GREAT ANSWERS TO TOUGH PATIENT QUESTIONS
Course Code: 6338
Robin Wright, PhD
Robin Wright, PhD
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Dr. Wright has an international reputation as a dental communication specialist. She has presented over five hundred seminars at meetings, including the Yankee, the Hinman, the Chicago Midwinter, the ADA Annual Session, and the AAPD Annual Meeting.
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CE Hours: 2.5
Teaching Method: Lecture
“Why did my insurance company say you are too expensive?” “Why fill baby teeth when they fall out anyway?” “You won’t see me just because I’m late?” “Can I put this treatment off until next year?” Get great answers to 25 of the most difficult questions.
By the end of the course, participants will be able to:1. Give great answers to 25 of the most difficult questions in dentistry
2. Motivate patients to accept treatment – and pay for it
3. Present a positive image of a caring, quality practice
Category: Practice and Risk Management
Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant