2008 ADA Annual Session
 
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GREAT ANSWERS TO TOUGH PATIENT QUESTIONS
Course Code: 6338

  Robin Wright, PhD



CE Hours: 2.5

Teaching Method: Lecture



“Why did my insurance company say you are too expensive?” “Why fill baby teeth when they fall out anyway?” “You won’t see me just because I’m late?” “Can I put this treatment off until next year?” Get great answers to 25 of the most difficult questions.

By the end of the course, participants will be able to:
1. Give great answers to 25 of the most difficult questions in dentistry
2. Motivate patients to accept treatment – and pay for it
3. Present a positive image of a caring, quality practice



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant
Recording Permissions: Yes