Course Code: 7311

  Robin Wright, PhD   Robin Wright, PhD



CE Hours: 2.5

Teaching Method: Lecture



This fast-paced course explores how you and your team can work together to achieve treatment acceptance as well as patient trust, loyalty and satisfaction. You will learn how to turn every encounter into a chance to sell patients on your practice.

By the end of the course, participants will be able to:
1. Communicate as a team to achieve treatment acceptance and patient satisfaction
2. Overcome patient objections and convince patients of treatment value
3. Present themselves and the practice with confidence and professionalism

This course is underwritten by a grant from CareCredit.

Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Lab Technician, Dental Assistant, Business Assistant