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TWO SIDES OF THE MANAGEMENT COIN
Course Code: 5317
Linda Miles
Linda Miles
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Ms. Miles has consulted for hundreds of dental practices in the past 30 years. She is passionate about providing exceptional patient care and discovering the untapped potential that can be found by empowering the dentist and the entire dental team.
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Rhonda Savage, DDS
Rhonda Savage, DDS
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Dr. Savage graduated from the University of Washington School of Dentistry in 1989 with multiple honors and was in private practice for 16 years. She has authored many published peer reviewed articles and lectured internationally. Dr. Savage is currently the CEO of Linda Miles and Associates.
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Thursday, October 1, 2009
11:30am - 2:00pm
CE Hours: 2.5
There are two sides to all management issues (doctor's and team's). Dr. Rhonda Savage and Linda Miles offer various practice scenarios of how the dentist and team feel about each. See each view come together to make it a win for patients, dentists and teams.
By the end of the course, participants will be able to:1. Improve communication and leadership at all levels (doctor and team)
2. Dramatically improve practice productivity along with the work environment
3. Create a win-win situation in the office for their team and patients
Category: Practice and Risk Management
Recommended for: Dentist/Dental Student, Hygienist, Lab Technician, Dental Assistant, Business Assistant