2009 ADA Annual Session
 
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TWO SIDES OF THE MANAGEMENT COIN
Course Code: 5317

  Linda Miles
  Rhonda Savage, DDS

Thursday, October 1, 2009
11:30am - 2:00pm

CE Hours: 2.5



There are two sides to all management issues (doctor's and team's). Dr. Rhonda Savage and Linda Miles offer various practice scenarios of how the dentist and team feel about each. See each view come together to make it a win for patients, dentists and teams.

By the end of the course, participants will be able to:
1. Improve communication and leadership at all levels (doctor and team)
2. Dramatically improve practice productivity along with the work environment
3. Create a win-win situation in the office for their team and patients



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Lab Technician, Dental Assistant, Business Assistant

Audio Synchronized to PowerPoint
(Code: 5317)
  
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