Course Code: 6307


  Katherine Eitel   Katherine Eitel

Sunday, October 10, 2010
8:15am - 10:45am

CE Hours: 2.5



Learn four simple steps to increase productivity with new patient calls! Topics include price-shoppers, insurance-driven, cleaning only, emergencies, pending treatment and hygiene reminder calls as well as telephone etiquette, confirmations and ways to cut cancellations in half.

By the end of the course, participants will be able to:
1. Convert more calls to appointments and increase return-on-investment from advertising
2. Improve success with price-shoppers, insurance-driven patients, emergencies, and more
3. Keep patients from canceling and have patients hanging up saying, WOW!



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant



*Availability is not guaranteed until the course has been added to your registration on the official ADA Annual Session Registration website.