2010 ADA Annual Session
 
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THE POWER OF THE QUESTION: TAKING YOUR PATIENTS FROM DENIAL TO ACTION
Course Code: 6309


  Mary Osborne, RDH

Sunday, October 10, 2010
8:15am - 10:45am

CE Hours: 2.5



Questions asked with genuine interest are more powerful than catchy scripts or pat phrases in helping your patients choose health. You can help them break the bonds of fear, change long-held assumptions about dental health, and move from denial to action.

By the end of the course, participants will be able to:
1. Help patients take ownership and responsibility for their health
2. Ask questions that support learning and lead to healthy choices
3. Attract patients who make decisions based on quality as well as price



Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant
Recording Permissions: Yes


*Availability is not guaranteed until the course has been added to your registration on the official ADA Annual Session Registration website.
Audio Synchronized to PowerPoint
(Code: 6309)
  
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