2010 ADA Annual Session
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Dental Assistant Track
IT'S ALL ABOUT YOU: CREATE IMPACT IN YOUR PRACTICE THAT GETS RESULTS
Course Code: 7315IT'S ALL ABOUT YOU: CREATE IMPACT IN YOUR PRACTICE THAT GETS RESULTS
Debra Engelhardt-Nash
Debra Engelhardt-Nash
Monday, October 11, 2010
8:00am - 10:30am
Also Presented
Course Code: 5303
Saturday, October 9, 2010
10:15am - 12:45pm
CE Hours: 2.5
There are critical moments when patients interact with the dental team. These encounters have tremendous potential to validate patients' decisions to proceed with treatment, refer their friends and return for care. Learn the steps to boost your impact for increased productivity.
By the end of the course, participants will be able to:
1. Appreciate their role on the dental team and their impact on patient perceptions
2. Implement actions that positively and authentically create influence in the office
3. Gauge effectiveness by learning what behaviors to monitor and measure
Presented in cooperation with the American Dental Assistants Association.
Category: Dental Assisting
Recommended for: Hygienist, Dental Assistant, Business Assistant
*Availability is not guaranteed until the course has been added to your registration on the official ADA Annual Session Registration website.