Course Code: 7318


  Joseph Blaes, DDS   Joseph Blaes, DDS

Monday, October 11, 2010
2:00pm - 4:30pm

CE Hours: 2.5



Learn the keys to becoming the best you can be; discover communication skills to build trust relationships; create predictable routines for comprehensive exams, treatment planning and presenting complete dentistry; and create a scheduling system that ends hectic, chaotic days.

By the end of the course, participants will be able to:
1. Use interview techniques to help the team discover the patient's wishes
2. Develop communication skills for quickly establishing rapport with people
3. Design new scheduling systems that streamline hygiene and dental appointments

This course is presented in partnership with the ADA Council on Dental Practice (CDP).

Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant
 


*Availability is not guaranteed until the course has been added to your registration on the official ADA Annual Session Registration website.