Course Code: 7321


  Lois Banta   Lois Banta

Monday, October 11, 2010
2:15pm - 4:45pm

CE Hours: 2.5



Learn the secrets of effective total team scheduling. It's not as simple as it sounds--last-minute cancellations, procedures that take longer than expected and grumpy patients in the reception room. Good scheduling guarantees happier doctors, team members and patients.

By the end of the course, participants will be able to:
1. Reduce cancellations and no-shows
2. Utilize effective scheduling and identify the role of the team
3. Improve communication with effective verbal skills

Underwritten by a grant from CareCredit.

Category: Practice and Risk Management

Recommended for: Dentist/Dental Student, Hygienist, Dental Assistant, Business Assistant



*Availability is not guaranteed until the course has been added to your registration on the official ADA Annual Session Registration website.