Course Code: 7301

  Todd Phillips, MS   Todd Phillips, MS
  Gary Podschun   Gary Podschun

Wednesday, October 12, 2011
8:00am - 10:30am

CE Hours: 2.5

By 9/9: $0 Dentist/$0 Staff/$0 Federal Dentist/$0 USD
After 9/9: $0 Dentist/$0 Staff/$0 Federal Dentist/$0 USD

Poor patient-provider communication has been associated with lower patient satisfaction and increased risk for poor oral health outcomes, noncompliance with treatment and follow-up instructions, and liability claims. This interactive course will provide practical suggestions to improve communication with patients.

By the end of the course, participants will be able to:
1. Discuss impact of limited health literacy on oral health outcomes
2. Describe impact of poor patient-provider communication on adherence and patient satisfaction
3. Identify practical solutions to improve patient-provider communication



Category: Community Outreach and Volunteerism

Recommended for: Dentist/Dental Student, Hygienist, Lab Technician, Dental Assistant, Business Assistant