John Canfield is an experienced business executive and coach who has been trained to facilitate a wide variety of planning, problem solving, creativity, and project leadership processes. John has many years of experience working and consulting in a wide variety of organizations around the world. Prior to 1990, John was Senior Engineering Manager for Intel Corporation and later Director of Corporate Quality and Design Research for Herman Miller. He has owned his own training firm for 19 years.
John Canfield is an experienced business executive and coach who has been trained to facilitate a wide variety of planning, problem solving, creativity, and project leadership processes. John has many years of experience working and consulting in a wide variety of organizations around the world. Prior to 1990, John was Senior Engineering Manager for Intel Corporation and later Director of Corporate Quality and Design Research for Herman Miller. He has owned his own training firm for 19 years.
Description
Most improvement work is conducted in meetings with a wide variety of team members, personalities, and opinions. Often, these gatherings are slowed or derailed by what many call “conflict.” Learning to think about and treat conflict as merely the discovery of a different point of view helps professionals move past unnecessary personal and political noise and focus on many different options. This presentation will help you develop skills and confidence to manage productive conflict.
LEARNER OUTCOMES:
think about and deal with conflict in productive ways.