Michael Moody, CPIM, CSCP, C.P.M., Director of Inventory, BAE Systems
Michael C. Moody, CPIM, C.P.M. is Director of Inventory for BAE Systems, a manufacturer of military vehicles in Sealy TX. Moody has worked for several manufacturing companies including Accuride, Danaher, and Maytag in various purchasing and materials assignments. He is a graduate of East Tennessee State University and has served on the APICS Board of Directors, Region 12 Staff, and is past president of the Middle Tennessee Chapter.
SUBMITTER
:
Michael Moody, CPIM, CSCP, C.P.M., Director of Inventory, BAE Systems
Michael C. Moody, CPIM, C.P.M. is Director of Inventory for BAE Systems, a manufacturer of military vehicles in Sealy TX. Moody has worked for several manufacturing companies including Accuride, Danaher, and Maytag in various purchasing and materials assignments. He is a graduate of East Tennessee State University and has served on the APICS Board of Directors, Region 12 Staff, and is past president of the Middle Tennessee Chapter.
Description
This presentation will outline how you can develop and implement a supplier survey process to improve supplier-customer relations and supplier management. Traditionally, communications among customers and suppliers have been one-sided, and candid feedback from suppliers was viewed as negative. Learn how one company implemented a survey process with its suppliers and gained unfiltered feedback that significantly improved collaboration and bottom-line results.
LEARNER OUTCOMES:
1. Describe how a supplier survey process improves communications and supplier - customer relationships
2. Implement a supplier survey process within their company
3. Evaluate and use supplier feedback to improve internal processes and supplier management