Julie Champayne, RHIA, is currently the Regional Manager of Patient Access for the Trinity Health Services - West Michigan Finance Shared Services. Patient Access includes the departments of registration, insurance verification, scheduling, financial counseling, DHS workers, and Utilization Management/Pre-certification for the member organizations of Mercy General Health Partners, St. Marys Mercy
SPEAKER
:
Click the plus sign to see more detailed information
about each speaker.
As one of the principal co-founders of BridgeFront, Lorraine is the leading author of all revenue cycle content and driving force behind all course development for the firm.
Lorraine Schnelle has worked in healthcare finance for over 25 years and had the opportunity to learn and grow through a variety of experiences from financial analyst, to Director of revenue cycle, to a consulting manager for Ernst & Young, and co-founding 2 businesses that serve healthcare providers. She travels about the country teaching revenue cycle concepts and management techniques and authors revenue cycle educational material that is used by thousands of frontline team members and leaders. Lorraine has created a revenue cycle college course that is being delivered in community colleges today. In addition to her day job, she volunteers in her community, for Junior Achievement, AAHAM, NAHAM and HFMA.
Learning Objectives:
Create assessment tools that can be used to validate competency of your team members.
Describe a competency program implementation plan.