Bobette M. Gustafson is the founder, president and CEO of Gustafson and Associates, Inc. a firm based in Nokomis, FL and dedicated to quality healthcare business process consulting and education. Ms. Gustafson has worked in the industry for over 40 years; is nationally known and respected as a revenue cycle futurist; and has developed a respected and ever-growing consulting practice serving hospitals and other healthcare providers as well as the banking industry, and technology and outsource vendors. In her roles as project administrator; facilitator; educator and consultant; and professional coach, she has focused on all areas of revenue-related activities. Before founding G+A, Ms. Gustafson held patient access and account management positions including that of Corporate Director in 2 Chicago-area multi-hospital systems. Ms. Gustafson served a term as a National HFMA Director and regularly teaches at HFMA Chapter and Regional events and at the ANI. She was the recipient of National HFMAs first annual PFS Lifetime Achievement Award. Ms. Gustafson also regularly accepts appointments to many state and national task forces.
Learning Objectives:
Complete a self-assessment of internal compliance plan effectiveness using the federally- provided guidelines
Craft a RAC preparedness plan and methods for effective ongoing assessments which identify and resolve root-cause problems.
Identify the cornerstone principles of revenue cycle compliance and review the current state of revenue cycle compliance and government efforts to eliminate waste.