Session Information
ANI: The Healthcare Finance Conference 2009
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Creating Buy-In for Self-Service Technology: Florida Hospital Fish Memorial Experience
Track : Patient Financial Services/Revenue Cycle
Program Code: D13
Date: Tuesday , June  16, 2009
Time: 2:45 PM to 4:00 PM  EST
Location: Room 617, WSCTC
CO-SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Ken Ursin, Corporate Director of Patient Financial Services, Adventist Health System
SPEAKER :   Click the plus sign to see more detailed information about each speaker.
 Danny DuBosque, Director of Patient Access, Florida Hospital Fish Memorial

Learning Objectives:
  • Analyze trends in consumerism in healthcare and summarize best practices for launching an enterprise-wide self-service strategy to patients and staff.
  • Assess the impact of an enterprise-wide patient self-service solution, including kiosks and online applications, on revenue cycle management.
  • Describe ways to secure patient adoption of online self-service tools


Audio Synchronized to PowerPoint
(Code: D13)
  
This session is a part of:
Handout Online
(Code: D13)
Regular Attendee:Free