Session Information
IAAPA Attractions Expo 2009
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General: Zoo and Aquarium Day Seminar 6: Retooling Operations for Efficiency and Guest Impact
Track
:
Monday, November 16, 2009
Program Code:
1152
Date:
Monday, November 16, 2009
Time:
4:15 PM to 5:30 PM
EST
Location:
S221
SPEAKER
(S):
David Rosenberg, Director of Guest Experience, Monterey Bay Aquarium
Karin Wagner, Senior Guest Experience Trainer, Monterey Bay Aquarium
Simone Mortan, Manager of Guide Programs, Monterey Bay Aquarium
Description
"How do you combine education, mission, and entertainment with a great guest experience? Monterey Bay Aquarium stretched the limits in 2007 and developed a new recipe to blend these areas in its new Guest Experience Division. This session concentrates on the successes of this new model, the effects of a strong collaboration (both for the guests and the organization), and how attractions can implement this strategy.
Zoo and Aquarium Day Silver Sponsor: The Nassal Company
This session is part of the Zoo and Aquarium Track Day. Advance registration required."
Zoo and Aquarium Day Silver Sponsor: The Nassal Company
This session is part of the Zoo and Aquarium Track Day. Advance registration required."
Audio Synchronized to PowerPoint
(Code: 1152)
$16 USD - Your Price
This session is a part of:
CD Audio
(Code: 1152)
$16 USD