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IAAPA Attractions Expo 2009 Session List
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Conference Set
Monday, November 16, 2009
 Tuesday, November 17, 2009
 Wednesday, November 18, 2009
 Thursday, November 19, 2009
 Friday, November 20, 2009
 

Conference Set

CON  Complete Conference Set  
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Monday, November 16, 2009

Preview 1003  Finance: Get the Most Bang from Your Investment Buck!   
Preview 1026  Finance: Taking Your Attraction Cashless   
Preview 1044  Human Resources and Leadership: The ART of DREAM Service©   
Preview 1087  Human Resources and Leadership: Hitting the Jackpot!   
Preview 1099  Marketing and Public Relations: You've Got Mail: Better E-mail Marketing for the Attractions Business   
Preview 1124  Marketing and Public Relations: Strategic Pricing with Consumer Insight - The Making of Magic Your Way   
Preview 1142  Finance: Metrics That Matter   
Preview 1150  General: Zoo and Aquarium Day Seminar 1: More Relevant than Ever   
Preview 1151  General: Zoo and Aquarium Day Seminar 4: Springs Preserve Case Study   
Preview 1152  General: Zoo and Aquarium Day Seminar 6: Retooling Operations for Efficiency and Guest Impact   
Preview 1153  Revenue Operations: Zoo and Aquarium Day Seminar 2: Show Me the Money!   
Preview 1155  General: Zoo and Aquarium Day Seminar 5: Enhancing Exhibit Attraction and Value Through Storytelling   
Preview 1156  Marketing and Public Relations: Social Media 101   
Preview 1182  Facility Operations and Safety: Reboot: The Information Technology Panel   
Preview 1183  Finance: Business Tune-up: A Ten-Point Check List for Financial Health   
Preview 1185  Marketing and Public Relations: Extreme Birthday Party Make-Over   
Preview 1188  Facility Operations and Safety: Flip This Waterpark: Lessons in Operations   
Preview 1192  Marketing and Public Relations: Driving Group Sales in a New Economy    
Preview 1193  General: Keynote Luncheon — Yves Pepin - Engaging the Public's Emotions   
Preview 1196  Revenue Operations: Not For Profit is a Tax Status Not a Business Plan — 7 Strategies to Increase Your Revenue   
Preview 1197  Facility Operations and Safety: Things We Know, But May Have Forgotten   
Preview 1199  Revenue Operations: Flip this F&B Operation: Growing Revenue Without Raising Prices   
Preview 1200  Finance: Sharing Resources — Opportunities to Cut Costs and Build Your Competitive Edge   
Preview 1201  Marketing and Public Relations: Flip this Marketing Plan: Social Media and Marketing 2.0 Roundtable   
Preview 1202  General: Museums, Arts and Culture, and Economic Development   
Preview 1208  Marketing and Public Relations: A Practical Guide to Social Media   
Preview 1211  Mission, Vision, and Values: Flip Your Park Culture   
Preview 1234  Marketing and Public Relations: The Convergence is Coming! How to Use Web 2.0 and Mobile Technology to Create A Marketing Strategy   
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Tuesday, November 17, 2009

Preview 1027  General: Successfully Responding to Governmental/Regulatory Enforcement   
Preview 1039  Facility Operations and Safety: The ABCs of ADA/ABA - From Guest Accessibility to Virtual Services   
Preview 1163  Marketing and Public Relations: Create a Crisis Communications Plan for Your Company in 3 Easy Steps   
Preview 1169  Revenue Operations: Roll Up Roll Up: Why People Play Midway Games   
Preview 1172  Revenue Operations: 2009 Food Trends   
Preview 1173  New Technology Showcase   
Preview 1177  General: Hall of Fame Legends: Face to Face   
Preview 1203  Marketing and Public Relations: From Myspace to the Midway .... Tech Tools to Communicate with Today''s Employees   
Preview 1218  Spirit of Excellence Awards & Souvenir Awards   
Preview 1224  Revenue Operations: Remerchandising: Creative Tricks to Moving Products   
Preview 1232  Marketing and Public Relations: Your Logo Here: How to Build a Win-Win Sponsorship Program   
Preview 1233  Marketing and Public Relations: Making a Positive ImPRESSion: How to Capture Journalists'' Attention - and Keep It   
Preview 1328  Human Resources and Leadership: What Are You Doing, Why Are You Here? How Can I Exceed Your Expectations? Understanding your Guests Attitudes, Desires, and Behaviors; and Reacting to Them.    
Preview 1330  Marketing and Public Relations: How Inviting Is Your Party Marketing?   
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Wednesday, November 18, 2009

Preview 1020  Facility Operations and Safety: Attraction Development and Expansion: Taking the First Steps   
Preview 1038  Facility Operations and Safety: Eco-Friendly Commercial Kitchens: Save Money, Customers & the Environment   
Preview 1050  Marketing and Public Relations: Big Ideas, Little Budgets   
Preview 1117  Human Resources and Leadership: Open Source Leadership - All of us are smarter than one of us!   
Preview 1135  Marketing and Public Relations: Group Sales: A 2009 Case Study   
Preview 1158  General: Memories and Dreams - A Conversation with Peter Herschend   
Preview 1161  General: Disney Legends: Working with Walt   
Preview 1162  Marketing and Public Relations: Blogging & Facebook & Twitter, Oh My!   
Preview 1171  Human Resources and Leadership: We Have a Winner: Choosing the Best Employees for Games Operations   
Preview 1189  Finance: FSI: Financial Scene Investigation   
Preview 1205  Marketing and Public Relations: The Power of E-mail Marketing   
Preview 1207  Traveling Exhibits Showcase   
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Thursday, November 19, 2009

Preview 1041  Facility Operations and Safety: Human Factors and Amusement Safety    
Preview 1047  Revenue Operations: Games & Redemption: The Circle of Profitability   
Preview 1097  Marketing and Public Relations: Selling More Tickets in Tough Economic Times   
Preview 1102  Marketing and Public Relations: Guerrilla Marketing: Strategies for the 21st Century Publicist at Facilities Big and Small   
Preview 1130  Facility Operations and Safety: Internet In The Palm Of Your Hand: A Guide To Mobile Web Sites And Applications   
Preview 1159  General: Industry Veterans Share the Secrets for Success   
Preview 1160  Finance: Investing in the Future: What's Next for Your Small Park or Attraction   
Preview 1168  Revenue Operations: Counting Costs: Inventory Management for Systems Midway Games   
Preview 1180  General: Como Aperfeiçoar Contínuamente/Alto Padrão Do Atendimento Aos Visitantes: Mesa Redonda Em Português   
Preview 1190  Marketing and Public Relations: Go To the Head of the Class   
Preview 1191  Facility Operations and Safety: Going Green, Cutting Costs   
Preview 1217  Revenue Operations: Food and Beverage Case Study   
Preview 1231  General: Top 10 Events That Have Shaped the Attractions Industry   
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Friday, November 20, 2009

Preview 1323  Human Resources and Leadership: Employee Tip Pooling: Potential Liabilities and Best Practices   
Preview 1324  Human Resources and Leadership: Designing and Delivering Guest Experiences: From Orlando to Las Vegas   
Preview 1325  Marketing and Public Relations: Group Sales for the Resorts Industry: Tactics and Successes   
Preview 1327  Facility Operations and Safety: Eco-Friendly Large-Scale Kitchens: Hugh Savings Potential for the Environment and Your Bottom Line   
Preview 1331  Finance: Financing: State of the Capital Markets and What it Means for the Resorts and Attractions Industries   
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