IAAPA Attractions Expo 2009
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Human Resources and Leadership: The ART of DREAM Service©
Track
:
Monday, November 16, 2009
Program Code:
1044
Date:
Monday, November 16, 2009
Time:
3:30 PM to 4:45 PM
EST
Location:
S222
SPEAKER
:
Stephen McGarrigle, Team Development & Training Manager, Dreamworld/WhiteWater World
Description
Delivering a consistent, high-quality, and engaging service experience is one of our major priorities. But how is it done? Learn how you can apply the “ART of DREAM Service©” during this interactive, practical, and fun-filled session. Discover simple, cost-effective, and coachable practices that make the ordinary extraordinary and ensure a magical and memorable guest experience.