Session Information
User Group
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Contact Center Future Needs
Track : 600 - Contact Center
Program Code: 623
Date: Wednesday, April 21, 2010
Time: 1:30 PM to 2:30 PM  EST
Room: Korbel Ballroom 1ABC
PRESENTER (S):
Kelly Leister, Sr. Telecom Analyst, Sitel
Bill Jolicoeur, Product Manager, Avaya

LEARNER OUTCOMES:

Have you ever wanted to provide feedback to Avaya on what you want the future of contact centers to be? This is your chance. Come hear what Avaya Product Management has planned for future releases of Contact Center products, and give them your candid feedback as to what you want to see in future releases. Key members of Avaya's Contact Center Product Management team will be in attendance to listen to your feedback, review their current plans for future releases, and answer questions you may have. This is a highly interactive session so come prepared with your questions.



Handout
(Code: 623)
Attendee: Free
  
 
 
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