Session Information
User Group
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Advanced Voice Portal & Dialog Designer
Program Code:
633T
Date:
Thursday, April 22, 2010
Time:
8:15 AM to 10:15 AM
EST
Room:
Korbel Ballroom 1ABC
PRESENTER
(S):
Jon Haich, Corporate Systems Engineer, AVAYA
LEARNER OUTCOMES:
This session will build on the "Getting Started with Dialog Designer" session and will cover more advanced topics including: Using Configurable Application Variables, using Voice Portal to provide differientiated wait treatment to callers while waiting for an agent in Communication Manager, Application Effectiveness Reporting, how to integrate with SIP and CTI, and how to support outbound applications with Proactive Outreach Manager.
No items are available for this session.
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