Dan Draper, Director, Managed Services, Carousel Industries
Mr. Draper has worked in the Managed Services industry for 15 years with such companies as AT&T, BellSouth, AimNet Solutions, Dimension Data and now with Carousel Industries. He has expertise in the areas of Strategy, Offer Development, Vendor Management, Sales Support and Service Delivery. His considerable experience has enabled him to become a subject matter expert in the services industry.
LEARNER OUTCOMES:
To provide an overview of how manage services will help clients lower their total cost of ownership and increase efficiency, when it comes to operational support of their infrastructure. Discuss client pain points and challenges which drive them to outsource the support of their converged environment. How to leverage technology and systems to provide solutions that will provide value to our clients.