Session Information
User Group
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Increasing the Performance of Your Communications Applications with Avaya Operations Services
Track : 800 - Global Services
Program Code: 802
Date: Monday, April 19, 2010
Time: 10:30 AM to 11:30 AM  EST
Room: 401
PRESENTER :
Charlie Mantione, Senior Director, Operations Services, Avaya

LEARNER OUTCOMES:

Most businesses today are being pressured to grow revenue while managing costs.  These challenges are real and businesses are looking for creative ways to help manage the operational costs of their communicaitons systems.

In this session we show you ways to simplify the operations and management of your business communications applications.  We will look at how IT Infrastructure Libray (ITIL) aligned offers can support you with solutions to support monitoring, operating and optimization of your Unified Communicaitons, Contact Center, and Network Infrastructure applicaitons.  Whether these are all Avaya or mulit-vendor,  Avaya Opertations Services provide you the flexibility suited for today's changing business environment.



Handout
(Code: 802)
Attendee: Free
  
 
 
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