Session Information
User Group
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Introducing Support Advantage (New Support Services Offers) for Enterprise Products
Track
:
1100 - Maintenance
Program Code:
1101
Date:
Monday, April 19, 2010
Time:
2:45 PM to 3:45 PM
EST
Room:
501
PRESENTER
(S):
Michele Blazier, Directof of Offer Manager, Avaya
Lory Martin, Senior Offer Manager, Avaya
LEARNER OUTCOMES:
Avaya will be introducing a new set of solution support offers this summer for our enterprise products. These new maintenance offers will apply to all new enterprise products and releases; as well as products that have been supported under the Software Support and Hardware Maintenance model. These new offers combine software support and hardware maintenance together delivering solution support while providing increased value and improved response times.
Attend this session to understand the how these new offers will postively impact your business.
Attend this session to understand the how these new offers will postively impact your business.
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