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What's New and What's Next in Contact Center Reporting and Analytics
Program Code:
616
Date:
Tuesday, April 20, 2010
Time:
2:45 PM to 3:45 PM
EST
PRESENTER
(S):
Steven Williams, Avaya Product Manager, AVAYA
Jim Hickey, Product Managment Director, Avaya
LEARNER OUTCOMES:
Avaya reviews the strategy and roadmap for our Reporting and Analytics Portfolio. What does the future of Avaya Reporting and Analytics hold for you and how it will help you optimize your contact center operations and customer experience.
No items are available for this session.