As the manager of the Nortel and Avaya Global Alliances for NetIQ, Erik Rudin is responsible for managing a wide range of sales, marketing, development, services, and support for the strategic alliance between NetIQ and Nortel (now Avaya) in developing and implementing global enterprise projects. Erik also runs our global Managed and Hosted services partner program.
Joining NetIQ in June 2002 as a technical support manager, Rudin has since spent time as a senior technical consultant for the NetIQ Asia Pacific region before entering his current role.
Rudin has more than 12 years experience in enterprise software. He has managed projects involving IP Telephony, ACD/IVR, ERP, CRM, IT Security, ADMS and Disaster Recovery Planning.
LEARNER OUTCOMES:
Originally built to support the transmission of data –file sharing, email, web traffic, etc. – the IP network must now support the addition of telephony, creating a huge challenge for unifying the enterprise communications infrastructure.
Now the question is: How can organizations meet this challenge and successfully unify their disparate communication technologies? The first step is to create a solid IP telephony foundation that can support the convergence of Exchange, Active Directory, Blackberry and more, which this presentation will examine. By properly managing the deployment and ongoing performance of these technologies, organizations can safely navigate the inevitable adoption of UC