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Taking Steps to Reduce IT Operations Expenses with Process Automation
Track : 800 - Global Services
Program Code: 811
Date: Wednesday, April 21, 2010
Time: 10:30 AM to 11:30 AM  EST
Room: 401
PRESENTER :
 Erik Rudin, Global Alliance Manager, NetIQ

LEARNER OUTCOMES:

IT Process Automation (ITPA) holds great promise for reducing the expense of IT operations. By freeing and reassigning personnel from repetitive labor, projects that offer competitive advantages for the business can be implemented faster.

 Many see ITPA as a daunting technology that simply adds complexity to the mix. Take steps now, however, to prepare your environment for ITPA:

  • Identify automation candidates
  • Evaluate your process maturity
  • Rank candidates by value
  • Identify needed tools
  • Prepare your staff

 During this session, learn more about the efficiency, cost benefits and time savings that ITPA has to offer.


Handout
(Code: 811)
Attendee: Free
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