Session Information
User Group
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Cross Platform Call Accounting - Multiple Disparate PBX's and Technologies (including Cell Phones)
Track
:
400 - System Management Tools
Program Code:
421
Date:
Thursday, April 22, 2010
Time:
8:15 AM to 9:15 AM
EST
Room:
302
PRESENTER
:
Amy Bailey, CONNECTIONS
LEARNER OUTCOMES:
With the purchase of Nortel by Avaya you may be wondering if your Call Accounting application will work for both systems? Add in cell phone call records and the questions (and answers) get even muddier. In this class we will discuss the methods for delivering disparate data into one cohesive system.
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